Refund policy
Refund & Returns
We offer a 30-day return window from the date your order is delivered.
To be eligible for a return, items must be:
unworn and unused
in original condition with tags
in original packaging
accompanied by proof of purchase
Returns Process
To start a return, contact us at support@alaricwear.com
with your order number.
If your return is approved, you’ll receive instructions on how to send your item back.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Items sent back without prior approval will not be accepted.
Damages & Issues
Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.
Exchanges
To exchange an item, we recommend returning your original item and placing a new order once your return is approved.
Non-Returnable Items
We do not accept returns on:
sale items
gift cards
European Union Customers
If your order is shipped to the EU, you have the right to cancel or return within 14 days, in accordance with EU regulations.
Refunds
Once your return is received and inspected, we’ll notify you of approval.
If approved, refunds will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since approval, contact us at support@alaricwear.com